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Course Library

ASP Online Software is able to provide the following courses through our Elearning content provider UpSkillpeople:

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1. Contact Centre Series
1.1 Communicating Effectively by Phone
1.2 Delighting Your Customer
1.3 Call Complaint Handling
1.4 Preparing and Opening Your Call
1.5 Answering Your Customers Needs
1.6 Closing Your Sale

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2. Key Skills Series
  2.1 Working with Others
  2.2 Communication
  2.3 Problem Solving
  2.4 Your Learning & Performance
  2.5 Using Numbers
  2.6 IT
  2.7 You

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3. Sales & Team Working
  3.1 The Simon Edwards Way

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4. PC Skills Series
  4.1 The Basics
  4.2 First Steps
  4.3 Word Processing
  4.4 Spreadsheets
  4.5 Databases
  4.6 Presentations
  4.7 The Internet
  4.8 Emails

 
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5. Security and Confidentiality
  5.1 Security and Confidentiality

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To learn more about our services please contact us: sales@asponlinesoftware.com

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