Gain a deeper understanding of self, attitudes and beliefs. Discover how to improve self-esteem and channel emotions effectively. Find out more about the effects of integrity and honesty in dealings with others.

   35 minutes

At the end of this course the learner will understand:

• how to consciously evaluate their aims, objectives and values in life and work
• the difference between assertion and non assertion and how to agree or disagree assertively
• how to accept appropriate criticism and praise by listening without question and remaining objective
• how to channel emotional reactions constructively, controlling anger
• the reasons for their reactions
• their own capabilities, knowing that ignorance does not mean weakness
• that making mistakes is an inevitable, necessary and beneficial part of the learning process
• that body language, like care with personal appearance, is self-fulfilling behaviour

   KSY