This course is designed to help the learner be more productive by understanding their role as an individual and the benefits of teamwork. Learn how to co-operate and be flexible and how to support co- workers with understanding and sensitivity. Find out more about responsibilities and obligations, discover what makes a good leader and learn how to assess their own strengths and weaknesses.

   45 minutes

At the end of this course the learner will understand:

• the importance of good teamwork and co-operation to achieve a successful common goal
• that good teamwork involves co-operation, courtesy and communication
• how to relate well to others at work by showing understanding and being responsive
• that assertiveness is not just looking after one's own interests
• an effective team member must work with diversity in all its forms without prejudice
• how to get results through coaching and how to give and receive constructive feedback
• what qualities make a good leader
• how to assess personal strengths and weaknesses
  

   KSWO