Develop strategies for identifying and solving problems. Learn to see problems as challenges and to deal with them positively and decisively. Discover how to gather all necessary information in order to affect the best solution and prevent a problem occurring again.

   30 minutes

At the end of this course the learner will understand:

• problems are challenges and the need to anticipate difficulties
• in order to find a solution, the cause must first be identified by fact finding
  
• how to draw conclusions from research in order to plan the next move
• if a solution will not work, return to the problem solving process to try a different solution
• how to go about choosing the best conclusion from those available
• the importance of checking if the solution brought about other problems which need addressing
• that steps must be taken to ensure the problem does not arise again

   KSPS